Specials

  • GL72886
    GL72886

    Keypad, 60-key, made to fit Wincor...

    $12.71 -10% $14.12

Terms and Conditions of Service

Dear customer:

Global Light respects your privacy.  That is why we do not retain sensitive financial information and we do not share any of the information you provide in our day-to-day business transactions with any person or organization outside of Global Light.

On occasion we might use your email to send you catalogs, promotions or notifications pertaining to our business together.  If you wish to be excluded from any marketing or informational email campaigns that Global Light might itself implement in the future, please write to us at (use whatever email address we designate for this purpose).   with the subject “EMAIL CAMPAIGN OPT-OUT”.

Thank you for choosing Global Light!

ORDERS

There is no minimum order quantity. We must receive a purchase order with Global Light part numbers and prices to validate the order.

OUT OF STOCK ITEMS

Our website isn't linked to our inventory. It may happen that at the time of your purchase we do not have at our warehouse enough stock to fulfill your order. This is a rare occurrence as most times these out of stock items are already in transit from the factory to our warehouse.

In case this happens you can choose to wait for the items to be back in stock, we would provide you with an estimated time of delivery, or you can choose to have a partial shipment. Items not sent will be placed in back order and they will be shipped for free as soon as they become available. You can also opt to cancel the backordered items. In this case, you will receive a credit note from Global Light as no refunds are made.

If you would like to check if there is enough stock to fulfill your order before purchasing you can inquiry through our live support chat where a representative will be happy to assist you, or you can contact us through email or phone.

SPECIAL ORDERS

Parts which we do not stock may be special-ordered. Please call our office for assistance. For this, we need your sample part and a minimum order commitment that varies with the type of part needed. Usually we can have special order parts in about 6-8 weeks. We normally provide a few extra pieces at no charge for your help in testing the new part, although we usually cannot return your sample.

 DELIVERY

Our lead-time is 1-5 days on stocked items and 2-6 weeks on special orders.

 PRICE CHANGES

Prices are subject to change without notice.

 PAYMENT TERMS

We reserve the right to withhold services and remaining goods until your payments on account are current. We accept payment by check, direct deposit to our bank, Master Card, or VISA.

 PRICING AND ADDITIONAL DISCOUNTS

Pricing shown on the attached price list is our list price. Discounts are available for Distributors/Dealers and Contractors. You will need to be classified by our Sales Rep covering your area to receive this discounted pricing. Please contact our office to find your sales representative.

 WARRANTY

We offer a three months replacement warranty on all our keypads and overlays which fail due to defects in materials or workmanship. We are not responsible for failures due to modification, misuse, or conditions of storage and/or use. We also do not warrant our products’ fitness for a particular purpose. Determination of fitness or use is the responsibility of the purchaser. Our liability is limited to the amount charged for our products and shall not include costs of labor or other special or consequential damages. Defective parts must be returned prepaid in order to receive credit or replacements. Contact us for a Return Manufacturer Approval (RMA) prior to shipping the parts back to us.

 RETURNS, CANCELLATIONS & RESTOCKING FEES

Our parts are designed and manufactured to replace OEM products. We warranty them to be fit for use as replacement parts. For goods which are defective, we accept returns solely for replacement for up to 12 months following the initial invoice date. Returns for any other reason are limited to a maximum of 10% of the value of prior-year purchases, or year-to-date purchases for new customers. Returns in this category require simultaneous placement of a Purchase Order to Global Light for goods of equal or greater total value, and may be subject to a 20% restocking fee. Returns must be prepaid, pre-authorized, in re-sellable condition, and unless due to an error on our part, also subject to a 20% restocking charge. Parts which have been tested or custom made are non-returnable and may be subject to cancellation charges. To ensure proper credit, your returns must have a Global Light RMA (Return Materials Approval) number written on the outside of each box.

 SHIPPING

All products are shipped F.O.B. Cambridge, MA, freight paid and re-billed. We normally ship via FedEx, but are happy to ship by other carriers and/or services per your instructions. We generally ship within 24 hours of placement of order.

 CLAIMS

Shortage claims or other problems with your shipment must be reported to us in via e-mail, phone (617) 868-1110, or via fax (617) 868-1120, within 5 days of our receipt of the goods. Failure to inspect the shipment and report shortages or problems within that time is a waiver of the right to make a claim at a later date.

 SHIPMENT INSPECTION

It is very important that you inspect all shipments for obvious and for concealed damage immediately when received. When in doubt indicate “damaged” when you sign for the shipment. This will protect your rights in the event there are problems. Please let us know right away if you receive damaged freight. We will assist with claims wherever possible, but generally the consignee (i.e., you) must file damage claims directly with the delivering carrier under the rules established by the I.C.C.

USE OF COOKIES

Cookies

By using the Site you agree to have the following cookies installed on your device.

Cookies are text files that are stored on users' computers web to enable a safe and efficient site and monitor their use.
The Global Light LLC site uses two types of technical cookies : session cookies for the recognition and authentication (restricted areas and on-line services present and future) and cookie monitoring (Google Analytics).
Permanent profiling cookies are used to identify (anonimously and not) user preferences and subsequently used to carry on marketing activities. Since this type of data is reworked and used for activities different from website navigation, it’s necessary the user’s consent for data acquisition.

Session cookies and recognition
The Global Light LLC website uses http session cookie, fundamental, to handle authentication to online services and restricted areas. The use of session cookies (which are not stored permanently on the user's computer and are deleted when closing the browser) is strictly limited to transmitting session identifiers required to enable a safe and efficient function of the site. Disabling these cookies does not allow the use of online services. Cookies technical recognition, not essential, they do not save any data related to the user but are stored on the user's computer for a period of two months only with the explicit consent of the user during login. The use of these cookies is designed to automatically create user session for easier access to areas with restricted access.

Cookies monitoring
The cookie monitoring can be turned off without any consequence on the surfing of the website: to disable them, see the next section. Global Light LLC makes use of the Google Analytics service company Google, Inc. ("Google") for the generation of statistics on the use of the web portal; Google Analytics uses cookies (not third party) that do not store personal data. The information derived from the cookie about your use of the website (including IP addresses) will be transmitted by the user's browser to Google, with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, and stored the server of the company. According to the terms of service in place, Google will use this information, as independent owner of the information , for the purpose of evaluating your use of the website, compiling reports on website activity for use by site operators and providing other services related to the website, the connection mode (mobile, PC, browser etc) and the methods of research and achievement of the portal pages. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google. To consult the privacy policy of the company Google on the Google Analytics service, please visit the website http://www.google.com/intl/en/analytics/privacyoverview.html. To learn about the privacy policies of Google, you are invited to visit the website http://www.google.com/intl/it/privacy/privacy-policy.html. By using the Global Light LLC, website you are consenting to the processing of personal data by Google in the manner and for the above purposes.

Profiling cookies and third parties
Browsing the website, it’s possible to receive cookies both from the visited site (“owner”) and from different sites managed by other organizations (“third party”). These are parts of the visited pages directly generated by these sites and integrated in the hosting site page. Third party collected information management is ruled by dedicated policies; please refer to these. To ensure greater transparency and convenience, you find here below reported policies websites and cookies management modes. Simes uses different services offered by third parties to profile users through Permanent profiling cookies to identify (anonymously and not) user preferences and subsequently to carry on marketing activities.

How to disable cookies (opt-out)
You can refuse consent to the use of cookies by selecting the appropriate settings on your browser. Below we provide the links that explain how to disable cookies for popular browsers (for other browsers that may be used we suggest to look for the Help option of the software normally available via the F1 key):

Alternatively, you can disable the Google Analytics cookie , using the additional component opt-out provided by Google for major browsers available at the following link https://tools.google.com/dlpage/gaoptout.